I hold my team accountable as the public face of BoardVantage, and to that end there are some standards of behavior and performance I expect to be maintained. Communicating those standards to a predominantly dispersed team can be a challenge. In the past I’ve really relied upon two main vehicles: Quarterly sales meetings and group emails. Both help, but neither completely address the issues of keeping everyone on the same page. In person get-togethers can only be done infrequently, and group emails often get buried.

I’ve found a new tool within the BoardVantage Portal to be a godsend. The Wall is our sales portal landing page, and directly editable by me to include whatever’s on my mind. The beauty of it is that it’s “always on”. I can control not just the content, but crucially I also control the order in which content appears and make sure that my top-of-mind, is their top-of-screen. Because I can control the branding and presentation, I can again emphasize important points as well as reinforcing that “quality begins at home”.

The Wall is basically my opportunity to give a pep talk to all my reports every morning, no matter where they may be. It gets everyone on the same page.

This entry was posted on Thursday, July 15th, 2010 at 5:52 AM and is filed under Collaboration Benefits. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.