Top Ten Questions from Directors

1. What are the benefits of BoardVantage?

   BoardVantage provides a secure two-way channel for communication of documents, sharing of notes, questionnaires, consents and related board process. The system improves visibility into normal operations, provides a rapid response capability for ad hoc meetings and supports the need for unfettered electronic meetings and discussions.

2. How do I get started?

   BoardVantage was designed for ease of use. Directors get trained in a 30-minute one-on-one session at a time convenient for the user. For support, BoardVantage staff is available 24x7. Our support center is located in the continental US.

3. How secure is the application?

   The BoardVantage application is hosted in a secured data center and data is protected by encryption and two-factor authentication. All aspects of the application security have been validated by independent audits. BoardVantage is SOC2 (SAS70 Type II) and SysTrust certified.

4. Does BoardVantage staff have access to customer data?

   BoardVantage staff has no access to any customer content.

5. Does BoardVantage monitor usage of my account?

   BoardVantage does not monitor customer usage. Nor do we maintain any audit trails of other communications inside BoardVantage.

6. Is there an audit trail of communications?

   There is no audit trail of documents or any other communication. Deleted data is purged from the servers and backup media within forty-eight (48) hours. Also, there is no electronic trail on individual computers, such as caching files, which might otherwise be used for future retrieval.

7. What happens when I download files?

   Documents downloaded from the server are encrypted on your personal computer in a password-protected secure Briefcase. Documents or notes deleted from the vault are irretrievably purged.

8. How does BoardVantage help with ad hoc meetings?

   With email and voice alerts directors are notified when there is urgent information; recognizing the unpredictability of external events the system offers built-in versioning to deal with last-minute updates and the Web conferencing tools provides an effective substitute when short-notice makes face-to-face meetings impossible.

9. Is there a way to share notes?

   BoardVantage offers electronic mark-up, so that directors can comment on boardbooks or other documents. These notes may be kept private or shared with other board members.

10. What about Discoverability?

    BoardVantage offers a private, closed-loop email system, subject to company retention policies, that is only accessible by the board. All email messages are permanently purged upon deletion. Also, any notes made by directors on documents are controlled on the server or the laptop and can be irretrievably purged on a regular basis per the company's retention policy.